Home First Time Home Buyer FAQs Leading Lenders: Risk, Reward, and Reinvention

Leading Lenders: Risk, Reward, and Reinvention

Gone are the days when speed and precision were simply nice-to-haves — they’re now the foundation of a lender’s survival. In a market shaped by rising borrower expectations, economic pressure, and the need for faster, more intelligent decision-making, innovation is no longer optional. In this exclusive docuseries series, we sit down with forward-looking mortgage leaders who aren’t waiting for change — they’re building it.

Powered by Polly, this series showcases the people and platforms changing how pricing, automation, and strategy intersect. Each episode takes you inside a different lending organization to share a unique perspective on the industry and how they’re not just surviving, but thriving in a rapidly changing landscape. Along the way, they share how technologies like Polly’s Product Pricing Engine support those goals — not as a silver bullet but as a tool within a broader modernization effort.

This Spotlight series was produced by HousingWire and is presented by Polly.

 Leading Lenders: How New American Funding is Scaling Without Sacrificing Service

This video marks the first installment in HousingWire’s Spotlight Series, a four-part feature showcasing leading lenders across the mortgage industry. In this debut episode, Kristin Ankeny Bickenbach, EVP of Secondary Marketing at New American Funding, shares her journey in mortgage lending and offers a candid look at how NAF is tackling today’s toughest market challenges head-on. From rising interest rates to increasing competition, Krisin walks us through the strategies, technologies, and cultural values that set NAF apart — and deliver results.

Episode 1 of Leading Lenders: Risk, Reward, and Reinvention is powered by Polly.

Related to the video:

Leading Lenders: Episode Two coming soon.

Leading Lenders episode two, featuring Charlie Fleming, President and Co-Founder of Remarkable Mortgage, is coming soon. Stay tuned for more episodes on how industry leaders embrace change, overcome challenges, and drive innovation in today’s market. 

Episode 2 of Leading Lenders: Risk, Reward, and Reinvention is powered by Polly.

Related to the video:

Leading Lenders: Episode Three coming soon.

Leading Lenders episode three, featuring Brian Permutt, CEO of ResiCentral, is coming soon. Stay tuned for more episodes on how industry leaders embrace change, overcome challenges, and drive innovation in today’s market. 

Episode 3 of Leading Lenders: Risk, Reward, and Reinvention is powered by Polly.

Related to the video:

Leading Lenders: Episode Four coming soon.

Leading Lenders episode four, featuring Daniel Watt, EVP of Residential Lending at Mechanics Bank, is coming soon. Stay tuned for more episodes on how industry leaders embrace change, overcome challenges, and drive innovation in today’s market. 

Episode 4 of Leading Lenders: Risk, Reward, and Reinvention is powered by Polly.

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First Time Home Buyer FAQs - Via HousingWire.com

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